Laybuy

 

DO YOU OFFER LAYBUY?

Yes we do, we have two options for laybuying with us via the AFTERPAY or LAYBUY platforms. This means you can receive your order straight away and spread the cost out over 4 fortnightly (Afterpay) or 6 weekly (Laybuy) payments, INTEREST FREE!

 

HOW DO I PLACE A LAYBUY ORDER?

At the checkout select either AFTERPAY or LAYBUY, you will then be required to either sign in (if you have an existing account) or create a new account if you dont have one already.

 

IS THERE A MINIMUM SPEND REQUIRED TO PLACE A LAYBUY ORDER?

No minimum spend with Afterpay or Laybuy

 

CAN I PLACE A LAYBUY ORDER DURING A SALE?

Yes you certainly can via Afterpay or Laybuy

 

HOW DO I CHECK MY BALANCE REMAINING? CAN I MAKE AN EXTRA PAYMENT?

As both Afterpay and Laybuy are independent of 2 Little Rascals you will need to login to your account to check your balance and make extra payments.

www.afterpay.com

www.laybuy.com

 

CAN I RETURN MY LAYBUYED ORDER?

Yes you can based on our return/exchange conditions. Contact us via email hello@2littlerascals.nz with all necessary information.

 

If you laybuyed with AFTERPAY

When we have received your returned item/s and confirm it meets our conditions we will issue your refund via Afterpay

Full Refund - for a full returned order

  • your payment schedule will be automatically cancelled and you will no longer be charged for the order
  • if you have made any payments Afterpay will process the refund back to your card

e.g If the order value is $100 and the customer has paid 2 installments of $25 then in case of a full refund Afterpay would cancel the installment 3rd and 4th and process $50 refund (i.e. $25 X 2 instalments) back to customer’s card. 

 

Partial Refund - if only returning part of your order

  • Afterpay will automatically update your payment schedule by reducing the instalments or processing a refund back to your card where required.
  • the refund is applied to the 4th instalment first, then 3rd and so on

e.g If the order value is $100 and the customer has paid 1 instalment of $25 then in case of a partial refund ($60 for this example) Afterpay will cancel the customer's 4th and 3rd instalments of $25, and reduce the 2nd instalment to $15.

 

If you laybuyed with LAYBUY

Full Refund - for a full returned order

  • Once we have received and accepted your return we will refund the full amount to Laybuy and all future payments for that order will be cancelled
  • If you have already made one or more payments these instalments will be refunded to your card used.
  • You will be sent an email to confirm the refund has been applied. The bank may take 3-5 business days to process.

 

Partial Refund - if only returning part of your order

  • Please note that refund amounts are taken off the last payment/s first.
  • If at least one payment has been made, and the refunded amount is greater than the amount outstanding, the difference between these amounts will be refunded to the card that you used to place the order. The bank may take 3-5 business days to refund the money to your card.


e.g Let's say you made a $360 purchase using Laybuy (i.e. 6 instalments of $60 a week each) and wish to return items worth $150. Once the Merchant notifies us that the return has been approved, we cancel your 5th and 6th payments of $60, and amend your 4th payment to $30.

Your new payment schedule would become 4 payments (instead of 6) of 3 of $60 and 1 of $30. If you had already made 4 payments of $60 each, a refund of $30 would be applied to your card and the remaining 2 payments would be cancelled.

You can log in to your Laybuy account at any time to view your updated payment schedule.

Please note, you will be liable for all payment amounts until Laybuy receives confirmation from us that the return has been approved.